Last updated: March 1, 2026
UnionNews LLC ships all Founder's Edition merchandise and hardware products from our fulfillment center located in the United States. We currently ship to addresses within the United States and its territories. International shipping is not available at this time. If you are located outside the United States and are interested in purchasing merchandise, please contact us at jesse.croasmun@gmail.com to discuss potential arrangements.
All orders are processed within three (3) to five (5) business days after payment confirmation. Business days are Monday through Friday, excluding federal holidays observed in the Commonwealth of Pennsylvania. During peak periods, including product launch windows and holiday seasons, processing times may extend to seven (7) to ten (10) business days. You will receive an email confirmation when your order has been placed and a separate notification when your order has shipped.
Founder's Edition merchandise items may require additional processing time due to quality control inspections, edition number verification, and authenticity certificate preparation. Please allow up to an additional three (3) business days for Founder's Edition orders beyond standard processing times.
Union News offers the following shipping options at checkout:
Delivery times listed above are estimates calculated from the date of shipment, not the date of order placement. Actual delivery times may vary based on carrier performance, weather conditions, destination remoteness, and other factors outside the control of UnionNews LLC. We are not responsible for delays caused by the shipping carrier after the package has been handed off for delivery.
Once your order has shipped, you will receive an email containing your tracking number and a link to the carrier's tracking page. You may also view your tracking information by logging into your Union News account and navigating to the Orders section of your dashboard. If you do not receive a shipping confirmation email within ten (10) business days of placing your order, please contact us at jesse.croasmun@gmail.com or call 412-515-4178.
UnionNews LLC is not responsible for packages that are lost, stolen, or damaged after delivery confirmation by the carrier. If your tracking information shows the package as delivered but you have not received it, please contact the shipping carrier directly and file a claim. We will assist where possible but cannot guarantee replacement or refund for packages confirmed as delivered.
It is your responsibility to provide an accurate and complete shipping address at the time of checkout. UnionNews LLC is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for any additional shipping charges required to reship the order. Address corrections after an order has been shipped may not be possible depending on the carrier and shipment status.
Due to the limited-edition nature of our Founder's Edition merchandise, all sales are considered final unless one or more of the following conditions apply:
Refund requests for reasons not listed above, including but not limited to buyer's remorse, change of mind, or dissatisfaction with the product when it matches its description, will be evaluated on a case-by-case basis and may be denied.
To request a refund, please follow these steps:
All refund requests for Founder's Edition merchandise require approval from a super administrator of the Union News platform before processing. This additional review ensures that the limited-edition integrity of our merchandise program is maintained. Refund approvals or denials will be communicated via email, and approved refunds will be processed to your original payment method within ten (10) to fourteen (14) business days.
When a refund is approved for a Founder's Edition item, the associated edition number will be returned to the available inventory and made available for purchase by other customers. The customer must return the item, including the Certificate of Authenticity, before the refund is processed.
If your refund request is approved, UnionNews LLC will provide a prepaid return shipping label for defective, damaged, or incorrectly shipped items. For all other approved returns, the customer is responsible for return shipping costs. All returned items must be in their original condition, with all original packaging, tags, and the Certificate of Authenticity (for Founder's Edition items) included. Items returned without original packaging or in used, altered, or damaged condition (beyond the reported issue) may be subject to a restocking fee or refund denial.
UnionNews LLC does not offer direct exchanges on Founder's Edition merchandise due to the unique edition numbering system. If you wish to exchange a Founder's Edition item, you must request a refund for the original item (subject to the refund eligibility and approval process above) and place a new order for the desired item and edition number, subject to availability. For hardware products, exchanges for the same item in a different size or color may be accommodated on a case-by-case basis. Contact jesse.croasmun@gmail.com to discuss exchange options.
If your item arrives damaged, please take the following steps immediately:
For items damaged in transit, UnionNews LLC will work with the shipping carrier to file a damage claim and will provide a replacement item (same edition number, if available) or a full refund at the customer's preference, pending claim resolution.
UnionNews LLC reserves the right to update or modify this Merch Shipping & Refunds policy at any time. Changes will be posted to this page with an updated "Last updated" date. Orders placed before a policy change will be governed by the policy in effect at the time the order was placed. We encourage you to review this page periodically for updates.
If you have any questions about shipping, refunds, or returns, please contact us at:
